Privacy Policy | RRAVEN LLC

Introduction

At RRAVEN LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website ("Site") and interact with any content, including videos that require a signed Non-Disclosure Agreement (NDA) to access. By accessing our Site, signing the NDA, and interacting with our content, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information and usage data through different methods when you interact with our website and video content:

Personal Information

Name and Contact Information: Collected when you sign an NDA or create a member account.
Email Address: Required when signing the NDA or accessing gated content.
Signed NDA Information: A record of your signed NDA will be stored for verification and enforcement purposes.

Usage Data

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track how you interact with our website. This includes page views, the time spent on the Site, clicks, and your interaction with embedded videos.
Video Interaction Data: We track how you interact with videos hosted on our website.
Interaction across multiple sessions (if applicable).
Device Information: This includes your IP address, browser type, device type, and operating system.

How We Collect Your Information

We collect data in the following ways:

Directly from You when you provide it to us: When you sign the NDA, sign up for a member account, sign in to your member account, or otherwise provide information while interacting with the Site.
Automatically through Tracking Technologies: As you browse our Site and interact with content, cookies and analytics tools automatically collect usage and video interaction data.
Email correspondence, including email addresses, if you contact us.

How We Store, Use, Share and Disclose Your Information

We use the information we collect for the following purposes:

To Provide and Operate the Site: We use your information to manage and deliver the services and features of our Site, including facilitating access to gated content.
To Provide Information, Products, or Services: Your personal information is used to fulfill your requests for our products, services, and content, including facilitating any transactions or communications regarding our intellectual property.
To Verify NDA Signatures: Your personal information is used to ensure compliance with the NDA and to grant access to restricted content, including confidential information such as videos of intellectual property (e.g., inventions).
To Improve the Site and Content: We use aggregated data, including video interaction analytics, to optimize our content and enhance the user experience.
For Analytics and Performance Tracking: We use tools like Wix Analytics to track how users engage with the Site. This includes monitoring user engagement, session duration, and usage patterns to improve performance.
To Facilitate Future Business Transactions: Your personal information may be used as part of communications or negotiations for the potential sale or licensing of our intellectual property. This includes sharing relevant information with interested parties who have signed an NDA and are considering acquiring or licensing the intellectual property.
To Communicate with You: We may use your email address to notify you of important updates or changes related to the NDA, our intellectual property, or the content hosted on our Site.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including the enforcement of the NDA, compliance with legal obligations, or as long as your account remains active. Upon request, and in accordance with applicable law, we may delete or anonymize your personal data if it is no longer needed for these purposes.

Storage of Your Data: Our Site is hosted on the Wix.com platform. Wix provides the online platform that enables us to offer products and services to you. Your data may be stored through Wix’s data storage, databases, and general applications. All data is stored securely on Wix servers behind a firewall. For more information, please refer to the Wix (Wix.com Ltd.) privacy policy.

Sharing Your Information:

Aggregated Information: We may share generic aggregated demographic information, not linked to any personal identification information, with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Service Providers: Some content, applications, and monitoring of Site activity (e.g., video engagement) may be serviced by third parties. These providers may collect and process your data as part of their services. We do not control third-party tracking technologies. For specific inquiries regarding these technologies, please contact the providers directly.
Legal Obligations: We may disclose your information to comply with legal obligations, including responding to regulatory or governmental requests, or to enforce the terms of the NDA.
With Your Consent: We may share your information for any other purpose with your consent.
In the Event of Business Transfers: If we undergo a merger, sale of company assets, financing, acquisition, or a bankruptcy proceeding, your personal information may be transferred as part of the business assets. This includes information shared as part of a sale or transaction involving our intellectual property or other business assets.

Payment Information:
All direct payment gateways provided by Wix and used by our company adhere to PCI-DSS standards, managed by the PCI Security Standards Council. These standards help ensure the secure handling of credit card information by our store and its service providers.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data for performance monitoring.

Cookies
Cookies are small text files stored on your device that help track your behavior on our Site. We use cookies to:

Remember your preferences and settings.
Track video interactions, including play, pause, and completion percentages.
Enable analytics for monitoring website and video performance.

You can manage your cookie preferences through your browser settings or the cookie consent banner on our Site. Disabling cookies may affect certain functionalities, such as access to restricted content.

Analytics and Third-Party Tracking
We may use third-party services to gather insights into how visitors interact with our Site. These services help us understand user engagement and improve the overall experience.

Google Analytics: We may use Google Analytics to collect data on how visitors use our Site, including video engagement. Google Analytics relies on cookies and other tracking technologies to gather this information, which is processed in accordance with Google’s Privacy Policy. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Browser Add-on.

TWIPLA: We may also use TWIPLA, a website analysis service, to collect non-personally identifiable information. TWIPLA gathers data about Site traffic and user behavior to help improve the visitor experience. Unlike other services, TWIPLA does not use cookies for tracking. TWIPLA collects information such as:

Device type and characteristics
Technical features of the visit
Number of page visits
Statistically relevant behaviors of visitors

TWIPLA does not use this data to identify individual users or link it with other personal information. Depending on the region from which you access our Site, TWIPLA may not collect any data due to technical settings based on data protection regulations.

User Rights

You have rights over how your personal data is used and processed:

Access: You can request a copy of the personal information we have about you.
Correction: If your information is inaccurate or outdated, you can request a correction.
Deletion: In some cases, you can request that your personal data be deleted, especially if it is no longer necessary for the purposes for which it was collected.

To exercise these rights, please contact us at info@rraven.co.

Security of Your Information

We take reasonable measures to secure your personal data and protect it from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Children’s Privacy

Our Site and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have unintentionally collected data from minors, we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Last Updated” date at the bottom. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

We May Contact You

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our NDA, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you have any questions or concerns about this Privacy Policy, please contact RRAVEN LLC at info@rraven.co

Last Updated: October 18, 2024